Service Delivery Manager

Service first, service delivered!  Kirsty is your advocate for quality and enablement. Kirsty’s primary role as Techtonics Service Delivery Manager is customer care.

Her team is responsible for ensuring that clients receive the agreed levels of support and that operations run smoothly.

Kirsty’s strong organisational skills, gained both in the UK and NZ, have resulted in notable efficiencies in notification logging, monitoring, resolution timeframes and job completion rates.