With 40+ site installations, we know what we're doing
With over 40 Open Text eDRMS implementations across the country, we have shown we can deliver projects on time and within budget. As well as this we provide strategic information management consulting and records managent advice for a wide range of customers that use other eDRMS products.
Our eDRMS implementations follow a tried and true methodology to ensure success:
Initiation - contracts, team and task allocation, time frame, in/out scope deliverables, terms of reference
Discovery - business analysis, environmental review and audit, user workshops, product overview, requirements documentation, schedule
Prototype build -prototype development of solution, software in situ, migration of existing data/records, preliminary training
Final build -complete build after user feedback, preliminary testing
System testing -comprehensive system, user, solution testing
User acceptance testing - customer testing based on agreed scenarios, real-world user testing
Knowledge transfer & system documentation - training, workshops, documentation
Production deployment & go live support - switch to live environment, post-live user and administration support
Business as usual - support, feature requests and enhancements
It's comprehensive and thorough, but with our prototype, hands-on and visual approach you very quickly get a good sense of just how the solution will work for you and your users. With sites from Auckland to Timaru, with a blend of commercial, local and central government, you can be sure you are in safe hands with Techtonics.